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Student Health Insurance

Loyola University New Orleans offers students access to Student Health Insurance coverage through our partner insurance providers, Aetna Student Health and LewerMark Student Insurance. Explore the plan details and eligibility requirements below. 

Domestic Students

U.S. Citizens and Legal Permanent Residents

With the Aetna Student Health plan, you get:

  • Coverage at school, at home, and when you travel
  • Access to a nationwide network of doctors, hospitals, and specialists
  • Pharmacy and prescription drug coverage 
  • Office visits and all on-site labs and services at Student Health Services with no copay or deductible 
  • Mobile access to your plan through the Aetna Health app

Aetna Student Health Portal

Eligible students are automatically enrolled in the Loyola Student Health Insurance provided in partnership with Aetna Student Health. Please review the details of the plan on the Aetna Student Insurance Portal, including the terms, coverage, exclusions, and premiums associated with your plan.

How to waive coverage: 

Students are required to use Loyola’s health insurance and must provide proof of comparable, existing insurance coverage for the academic year in order to waive coverage. Please complete the waiver questionnaire on the Aetna Student Health Portal to determine your eligibility and waive coverage. Waivers must be submitted no later than September 7, 2022 to receive a full refund on your bill.

Who is eligible:

  • All full-time, on-ground undergraduate students 
  • All full-time, on-ground graduate students
  • All law students, both full-time and part-time enrolled in the J.D. program

Important dates:

  • Aetna Student Health Portal opens – June 15, 2022
  • Coverage dates: August 1, 2022 – July 31, 2023
  • Waiver requests due – September 7, 2022

Additional resources:

Who is eligible for Loyola’s Student Health Insurance?

The following domestic students (U.S. citizens and legal residents) are eligible: 

  • All full-time, on-ground undergraduate students 
  • All full-time, on-ground graduate students
  • All law students, both full-time and part-time enrolled in the J.D. program

If you meet the criteria above you will be automatically enrolled in the Loyola University New Orleans Student Health Insurance Plan. 

What happens if I withdraw from Loyola, transfer to a different university, or no longer meet the eligibility requirements for coverage? 

If you withdraw or transfer from Loyola, or if you make any other change to your enrollment status that affects your eligibility to participate in Loyola’s health insurance, then your coverage in the plan will be terminated at the end of the coverage period for the last semester enrolled at Loyola. 

Coverage periods:

  • Fall semester – coverage terminates on December 31
  • Spring semester – coverage terminates on July 31 

For example, if you transfer or withdraw from Loyola at the end of the fall semester, then your health insurance coverage will terminate on December 31 of that same year. If you graduate from Loyola at the end of the spring semester, then your coverage will terminate on July 31. 

I have Loyola’s insurance for fall, do I need to do anything to keep it in spring?

All eligible students currently enrolled in the fall insurance will be billed again for health insurance in the spring. No action is required.

Questions about your plan? Contact Aetna’s customer service at 877.480.4161.

International Students 

F-1 and J-1 status

With the LewerMark Student Health plan, you get:

  • Access to a nationwide network of doctors, hospitals, and specialists
  • Pharmacy and prescription drug coverage 
  • Office visits and all on-site labs and services at Student Health Services with no copay or deductible 
  • Free emergency assistance, nurse line, and Teladoc available 24/7 
  • Free 24/7 access to International Student Support Program and the My SSP app

LewerMark Student Insurance Portal

All full-time international students (F-1, J-1 status) are required to have health insurance and will be automatically enrolled in the LewerMark Student Accident and Sickness Insurance Plan. 

Additional Resources:

Contact LewerMark at 1.800.821.7710 or email lewermarksupport@lewer.com. You may also contact the Center for International Education at 504.864.7550 or cie@loyno.edu.

Part-Time Undergraduate and Graduate Students 

There is no Loyola sponsored health insurance plan for part-time undergraduate and graduate students at this time. Please review the following process for help applying for health insurance or Medicaid in Louisiana. If you are applying for Medicaid, you may apply via the following steps OR directly through the Louisiana Department of Health (see below).

Process for Applying for Health Insurance or Medicaid: 

  1. Visit through the Health Insurance Marketplace at Healthcare.gov
  2. Click “Take the first step to apply”
  3. Create an account in the state of Louisiana
  4. Log in once you receive a confirmation email
  5. Prepare for the application by gathering the items on this checklist
  6. Click “Start my application” to begin the application
  7. Once you’ve completed your application, view your eligibility notice
  8. You have now completed the application, but you will still need to enroll in coverage (see below)

From this point on, you will have the option to enroll in Health Insurance or Medicaid, depending on your eligibility:

Applying for Medicaid

  • If you're eligible for coverage through Medicaid, your "Eligibility Results" will give you more information on how to proceed.
  • Medicaid will send you a letter when they need more information from you. They might need information to complete your application. Visit www.healthy.la.gov for more information on how to respond to a request for information from Medicaid, or call them at 1.888.342.6207.

Applying for a Health Insurance Plan through Marketplace

  • If your “Results” say you’re eligible to buy a Marketplace plan, August 28, 2021 is the last day to choose one. Visit HealthCare.gov to compare plans side-by-side, or call the Marketplace Call Center, open 24/7, at 1.800.318.2596.
  • If you don't qualify for a Special Enrollment Period, Medicaid, or CHIP, you can apply for 2022 coverage. Come back between October 31 – December 15 to apply.
  • To apply for Louisiana Medicaid directly, without going through the Health Insurance Marketplace, visit the Louisiana Department of Health website
  • Click “Apply or Renew Online” and follow the steps to complete the application process

Q: How do I know if I qualify for Medicaid in Louisiana?

Click here for more information on eligibility requirements. Note: You may not qualify for Medicaid if your monthly household income exceeds $1,600.00.

Q: How can I get further assistance with this application process?

Need help? For further assistance, call the Loyola University Counseling Center to schedule a 30-minute case management appointment with one of our case managers. The UCC can be reached at 504.865.3835, Monday to Friday from 8:30 a.m. – 4:45 p.m.